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Terms of Service
Shipping & Delivery
Once a sale item has been purchased through DymonMine.com, it is the sole responsibility of the buyer to arrange for pick-up or delivery of the item on the purchase date. However there are certain circumstances where DymonMine will allow a purchased item to remain at the facility (maximum of 3 days).
Dymon Self-Storage offers a Truck & Driver service for a nominal fee. This service must be booked in advance and coordinated with the purchase date of a sale item. Our drivers are not liable for any damages incurred through the transportation of the sale items. It is the sole responsibility of the buyer to load and secure sale items. This service is for a Truck & Driver only - We are not movers!
Certain sale items on DymonMine may include "Paid Delivery" option built in the price. If so, it will be clearly stated in the sale item description. This feature is a popular option wherein a seller can pre-pay delivery of a sale item, usually over-sized, in an effort to sell quicker. In these situations a third party company has been contracted to deliver the sale item. DymonMine always maintains a contact list of reputable local movers and these services are available to the purchaser provided they make all necessary arrangements.
Dymon Self-Storage employs a fleet of Hybrid Toyota Pruis’ which can be rented for the delivery of small items or items of value where needed. For a nominal fee we will drive you and your sale item home anywhere the Ottawa Area.
Returns
DymonMine has a strict No Return policy - All sales are final. We take all possible steps to ensure that all sale items are of a higher quality and condition before we list them. All potential buyers have the opportunity to view a sale item before purchase. In the case of electronics, we test the functionality before posting the sale items on-line to ensure they are in operational condition. Furthermore, the purchaser is permitted the use of our Electronics Test Table to personally confirm the operational condition of the electronic item for sale before they buy. All products sold through DymonMine are listed as-is and do not come with any special warranty unless specified (transferable warranties may still exist for certain items).
Payment, Pricing & Promotion
For the purchase of items through DymonMine payment terms can be accepted in Cash, Debit, MasterCard, Visa or American Express. DymonMine does not accept cheques of any kind. On-Line purchases can be made with Credit-Card only.
As a seller on DymonMine the commission of the item will be collected at the point of sale and the cheque for the difference will be mailed out at month end.
Promotional material, vouchers or otherwise will only be accepted if they have been officially authorized by Dymon Self-Storage, DymonMine or an affiliate thereof. Vouchers may apply to specific zones or locations and may not necessarily be accepted at all locations.
Account Info
You are able to review and update your account information where necessary. Under “My Dashboard” there is an edit section where name, address, email and password can be adjusted. It is very important that all account details be kept up to date.
Deleting -or- Removing your DymonMine Account
If you wish to remove your account from DymonMine.com please send us an e-mail to removeaccount@dymonmine.com
Please include your user name in this correspondence and we will delete your account information within 3-business days
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